Indian Journal of Health Social Work
(UGC CARE List Journal)
ABSTRACT
Social work professionals in health settings play a vital role in psychosocial support, discharge
planning, financial assistance, and rehabilitation. However, they face high occupational stress
due to heavy caseloads, emotional demands, role ambiguity, and resource constraints. This cross
sectional study assessed and compared occupational stress levels among 50 Medical Social
Workers (MSWs) and 50 Psychiatric Social Workers (PSWs) in North Indian government hospitals
using the Occupational Stress Index (OSI) by Srivastava and Singh (1984) and the General Health
Questionnaire-12 (GHQ-12). The study examined relationships with burnout and coping strategies.
Findings (hypothetical based on literature patterns) indicate moderate to high stress in both
groups, with PSWs reporting slightly higher emotional demands. Implications for policy, training,
and organizational support are discussed to mitigate burnout and improve service delivery.
Keywords: Occupational stress, Medical Social Workers, Psychiatric Social Workers, Burnout,
Coping strategies, India.